Squarespace Website Help - Get Unstuck Fast

Quick fixes. Bigger updates. Your website, sorted—without the long project timelines.


Need Squarespace support? Whether it's a niggling issue you've been putting off or a bigger task, I'm here to help you get it done—fast.

Save yourself hours of frustration. I'll handle your Squarespace updates so you can focus on running your business.

Let me help.

Who is Squarespace Website Help for?

You have an existing Squarespace website, and you know what needs changing — or just want me to get in and sort it.

  • Something's been broken or "off" for ages, and you want it fixed

  • You need content updates, but don't have time to do them yourself

  • Your website looks professional, but isn't actually working for your business—you're not getting enough visitors, or the ones you do get aren't converting into enquiries

Expert Squarespace website help service with Jane Hinchliffe, get unstuck fast - mobile phone with woman on call
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  • You want to add new functionality (scheduling, shop, courses, member areas)

  • Your site needs a mini visual refresh to match where your business is now

  • You're stuck on a technical issue and need an expert to troubleshoot

  • You’re confused and need help with Squarespace SEO

Perfect for:

Established coaches, educators, therapists, interior designers, creatives, and service professionals who need reliable Squarespace support without long project timelines.

  • "Jane is very thorough and helpful."

    — Shirley Gaston, Azesta

  • "Jane was v. friendly, yet professional. All the info + advice I received was clear + marked out step by step. All my questions were answered + I feel I can move forward with ease. You've been a great help - thank you!"

    — Artist based in Ireland

  • "If you want someone who understands marketing + Squarespace + genuinely wants your business to succeed, Jane is your person - 100% yes!

    — Paula Louise Dixon, Co-Founder of ThinkND: Inclusive Solutions

90-Minute Squarespace Help Session - £175

Done-With-You or Done-For-You

I aim to help you with any Squarespace update or query.

Book a focused 90-minute Squarespace website help session where we tackle your priority tasks via Zoom screen share: done-with-you or done-for-you, your choice.

What We Can Work On:

Quick Fixes & Updates:

  • Fix broken mobile layouts or responsive design issues

  • Troubleshoot form submissions or email integrations

  • Resolve SSL certificate or domain connection problems

  • Update fonts, colours, and layouts

  • Optimise images for faster loading

  • Add SEO basics (page titles, meta descriptions, image alt text)

  • Set up URL redirects

When Your Site Looks Okay But Isn’t Converting

  • Rewrite your homepage headline or hero section to speak directly to your ideal client/customer

  • Restructure your navigation so visitors know exactly where to go

  • Strengthen calls-to-action on your key pages so enquiries actually happen

  • Tighten or rewrite your services page messaging to attract the right people

  • Fill a missing page that’s costing you enquiries (a clear services page, a strong about page)

  • Fix the SEO basics - titles, meta descriptions, that affect whether the right people find you at all

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Bigger Additions:

  • Build a new page (sales page, service page, resources page with your content)

  • Style your blog or podcast page

  • Configure blog layouts and category structures

  • Set up password-protected pages

  • Squarespace training on specific features

Not sure what you need? We'll figure it out together.

Not sure what to prioritise first? A Web Strategy Session → helps you work that out before we get started.

Need more than 90 minutes?

For bigger projects or multiple tasks, I also offer:

  • Half-Day VIP Website Maintenance - £348 (3 hours of dedicated time)

  • Full-Day VIP Website Maintenance - £698 (6 hours of focused work)

Learn more about VIP days →

Or, something bigger?

What's Included in Your Session:

Discovery call to plan exactly what we'll tackle
✅ My dedicated 90 minutes on your Squarespace tasks
✅ Video walkthrough of what I've completed

✅ Tutorial videos if you need training on new features
✅ 7 days of email support, related to our session
Bonus: Lifetime access to my client portal with website maintenance and SEO tips

 How Squarespace Website Help Works

1. Get in touch

Fill in the enquiry form below and tell me what you'd love to tackle or upgrade on your Squarespace website. We can have a quick Zoom call, if that’s helpful.

2. Make a plan

You’ll create a task-specific list in order of priority and provide any images or content that I may need. If necessary, we can get on a quick planning call ahead of time. If your tasks need more than 90 minutes, I'll recommend a Half-Day (£348) or Full-Day (£698) VIP Website Maintenance slot instead. I'll provide accurate costs and timescales.

3. Payment and grant me access

Payment is required upfront via bank transfer (UK) or card (non-UK, 3% fee). Once you've paid, you'll add me as an Admin contributor to your Squarespace site using the instructions provided.

4. I get to work

We'll connect via Zoom for your scheduled session (or I'll work independently and update you once I’ve finished). Please be available during your slot for any quick questions, and don’t work on your site at the same time to avoid cancelling out each other’s edits!

5. Post-session

After your project is complete, you'll receive a video walkthrough of what I've done, along with any tutorial videos you need.

Squarespace website help UK, Jane Hinchliffe - showing woman working on laptop
Pro Squarespace help and support, UK web designer Jane Hinchliffe
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Questions? Jump to the FAQ’s


Note: If you require help with code or a specific third-party integration, please get in touch to make sure that I can help you.

ADD-ONS AND ADDITIONAL SERVICES

Additional Website Services: Make It Properly Yours

Need something beyond your help session? Here are additional services my clients find most useful.

Everything your site needs to work hard — done for you, without the faff.

  • Let clients book appointments with ease, directly from your website.

    Full setup and integration of Acuity Scheduling (compatible with Squarespace).

    Includes: Platform configuration, calendar connection, payment processor setup (if needed), embedding and styling on your site, testing, and handover training.

    Turnaround: 3-5 business days

  • 90 minutes focused on your SEO:

    • Current SEO audit with screen recording

    • Show you how to fix the basics yourself

    • Provide a checklist and resources

    • Quick wins you can implement today

  • I'll research and provide potentially targeted keywords for your industry.

    Please note that ranking is not guaranteed.

  • SEO Session and Keyword Research combined.

  • Create a polished members-only space on your Squarespace site. Perfect for online courses, paid communities, or exclusive content.

    • Course setup up to 5 lessons — £500

    • Course setup up to 10 lessons — £750

    • Full membership area setup — from £950

    Includes: Setup of pages (using your content), custom styling to match your site design, Squarespace Member Areas or Courses integration, and training.

    Turnaround: 5-7 business days

    Note: Requires additional Squarespace subscription fees.

  • You’ll get:

    • wordmark logo using Canva (SVG, JPG, PNG files)

    • custom colour palette (hex codes provided; not Pantone colour)

    • typography pairing (heading + paragraph)

    • handy one-sheet mini style guide

    • social media template(s) created in your Canva account as an optional add-on

  • A curated selection of on-brand stock images — sourced, selected, and optimised for your site so you don’t have to spend hours trawling stock libraries.

    • Up to 15 curated on-brand stock images

    • Resized and optimised for Squarespace

    • Cohesive visual direction across your whole site

    Ideal if sourcing images yourself feels like one task too many. Stock photography costs are paid by the client.

  • Includes up to 4 pages (mid-length)

    Not sure what to say? Or simply don’t want to write it yourself? Fab — that’s what I’m here for. I’ll write clear, considered copy that sounds like you and speaks directly to the clients — or customers — you actually want to attract.

    Copy is written after your brand direction is confirmed, so it’s always aligned with your tone and positioning.

  • Launch your online shop with professional product pages and smooth checkout.

    Includes: Upload and styling of up to 10 products, payment gateway configuration, shipping and tax settings, custom categories, and training to add more products yourself.

    Turnaround: 5-7 business days

    Need more than 10 products? £45 per product.

    Note: For e-commerce items, you’ll need to provide ALL product info, including measurements, shipping, tax info, and weight for postage.

  • Create a strategic opt-in freebie that attracts your ideal clients.

    Includes: Strategy call, copywriting support, design and setup, opt-in form integration, and email platform connection.

    Turnaround: 7-10 business days

  • Need polished brand assets beyond your website?

    I can design:

    • PDF guides and workbooks

    • Presentation slide decks

    • Email signature

    • Business cards (UK only)

    Contact me for pricing based on your needs.

🌿 Following your free enquiry call ↓, I’ll provide accurate costs/timescales.

graphic - Jane Hinchliffe Squarespace Website Design and VA secondary logo

FAQs - Squarespace Support

  • Payment is required upfront. UK clients can pay via bank transfer. You can also pay securely via Stripe (3% processing fee). You'll receive an invoice after our discovery call.

  • I'll always do my best to work through everything on your list, and I estimate task time ahead of your session so we can prioritise realistically. That said, some tasks, particularly anything involving code or third-party integrations, can take longer than expected, and I'd rather be upfront with you than rush something.

    If I can see before your session that your list needs more than 90 minutes, I'll flag it, and we can discuss the best option. And if something runs over on the day, I'll let you know — it's then entirely up to you whether you'd like to book another session to finish things off.

    For bigger lists from the outset, a Half-Day VIP (£348, 3 hours) or Full-Day VIP (£698, 6 hours) gives us proper dedicated time to work through everything properly.

  • I work on Version 7.1.

    Still on 7.0? Consider migrating to 7.1. Contact me.

  • You’ll have 7 days of email support for brief clarity questions related to the work we completed. For new tasks, please book another session.

  • Third-party app fees, font licenses, plugin costs, website legal pages, custom copywriting (words for your site), brand styling, and email support after the work has been completed.

  • I'm a Squarespace designer near Harrogate, UK, working with clients worldwide. We'll schedule calls at a time that suits us both.

Happy Clients - Squarespace Website Help

Jane has previously supported me with updating my website and did a super job in helping pull it together. She has a super knack for making sure that the final product looks just right. This saves me time and much frustration!

Jane always goes the extra mile to help us, and as a fellow small business owner, I really appreciate her investment in us. She is very consultative and clearly talks you through what she has done, whilst being open to making any adjustments or changes.“

Paula Louise Dixon, Co-Founder of ThinkND: Inclusive Solutions

👋 A Little About Me

Hi there, I’m Jane!

I’m a warm-hearted, midlife Brit 🇬🇧 living in beautiful rural Yorkshire — china mug-obsessed, 🐕 dog-loving wife of nearly 25 years, and mum to three adult children. Phrase-forgetter, avid reader 📚, and your detail-loving Squarespace web designer 💻 and brand strategist.

I’ve been "organising" my desk since my dad bought me my first one at age 8 — and designing since 1997 (Quark, Publisher, TypePad, Blogger, WordPress, + of course, Squarespace…), so yes, you’re definitely in safe hands. 😁

bio pic Jane Hinchliffe for Squarespace website help

Happy Client

“My homepage was a hot mess! Jane helped to bring calm from the chaos. She talked through some ideas and then carried them through. She also offered some creative solutions and additional tips to bring my homepage to life. Wow, so pleased! I’ve already had way more traffic coming to my site and clicking through to my newsletter and services. Thanks, Jane, you’re a lifesaver!”

- Shelley, Wellbeing Service

Need Something Else?

Click to see all options for working together.

Book Your Squarespace Help Slot

💡 Let’s get your website sorted. Fill in the form below to get started.

Macbook with flowers on desk ready for a Squarespace website help call with Jane Hinchliffe web designer, Harrogate, UK
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