Participants enjoying a workshop that I was teaching

Participants enjoying a workshop that I was teaching

There are a number of frequently asked questions that I get asked all the time and I thought it would make it easier to have the answers nice and handy for you to see at a glance.

Here are the top questons I get asked...

Remember, I do love hearing from women directly though, so if you have any other questions that this faq doesn't answer, or you just need further clarity on something, please email me directly at: contact@janehinchliffe.com or, fill out my Contact Form and I'd be happy to get back to you as soon as I can....

Can I buy artwork from you directly?

Yes, you totally can.  Just let me know which piece you are interested in and I can easily create a PayPal invoice to send directly to your email box where you can then select the payment method you wish to use within your PayPal account.  In addition, I have my own online shop on this site, as well as an Etsy shop which has up-to-date artwork and classes at all times.

My husband, Robert and me from a few years ago

My husband, Robert and me from a few years ago

Do you take on commissioned work?

I certainly do!  I love working on commissions.  Just get in touch via my Contact Form.  Please include some details of what you have in mind and we'll sort something out.

Can I use one of your images for a self-published book, cd cover or something else?

Yes, I’m always thrilled to work with individuals or micro businesses - just get in touch and let's chat!  I'm all for supporting and encouraging small businesses! :)

Do you license your work?

Yes, I have many pieces of artwork that are currently being used for licensing purposes worldwide.  Thus far, my work has been used for wall art, bedding, vintage decorated trunks and shower curtains.  If you are interested in any licensing opportunities, please (you guessed it!) get in touch.

I notice you take lots of photographs around 'n' about where you live - where are you located in the UK?

We live in a small rural village near Harrogate, North Yorkshire - nestled in the heart of the Yorkshire Dales in an area of Outstanding Natural Beauty (AONB).  I love to use my iphone for convenience and my Nikon when I'm doing some 'serious' photography.

My three sons - (now not so little by any means…)

My three sons - (now not so little by any means…)

Will you offer workshops?

I have done in the past but don’t have any plans at the moment. Here are previous workshops that I’ve offered. However, If you have something in mind, either that I would need to travel for (or locally) and there would be enough participants ie. 6+, please get in touch.

Can I have a 'guest post' slot on your blog please?

Sure, if you think your content would be a good fit with me,  just let me know what you'd like to share with the world.

Are you interested in collaborations, writing guest blog posts, or interviews?

Yes, please!  Send me any ideas via my Contact Form and let's chat. :)

Are you interested in wholesale orders?

Yes, I am but ONLY if on a commissioned basis.

Nourish - mixed media collage from my  HeadsUp  series

Nourish - mixed media collage from my HeadsUp series

Do you ever offer 'sponsorship slots' on your blog?

Yes, I have done this in the past but not for a while now.  However, if your site is similar in nature to mine and you would like to exchange 'badges' for an agreed period of time for free, that would be fantastic.  Get in touch and let's see if we make a good fit! ;)

What are your favourite artist supplies?

As a matter of fact, I’ve written about this here: favourite artist supplies

I know you love books, are there any you would recommend both on art-making and others? 

Yes, please take a look at this page which details my favourite books.

Do you have a Newsletter that I can subscribe to?

Yes, it's called Heart Letters and here is the link and you can expect between 1-2 emails per month with details of new artwork, workshops, inspiration, discount codes and free tutorials.

Secret - mixed media collage from my  Heads Up  series

Secret - mixed media collage from my Heads Up series

I'd like to purchase an online class - once I pay for the class, how long will I have access to the lessons? 

We’re all busy and I understand that time is in short supply. You'll be happy to hear, that you will have lifetime access. This means that for as long as I own this website and am operating this business, you will have access to any content you have purchased.

How are payments handled? 

Your payment is securely handled by using either a credit card or Pay Pal.  Be assured that this is a secure connection and you will notice the lock icon in your browser - this shows that your information is safe and secure.   

Can I download the videos from your classes?

Most lessons are downloadable but not all.

Our two youngest sons with our dogs Mia and Guy (Guy is the cream one). The breed of dog is German Spitz Klein and Mittel respectively ie. one small and one medium. ;)

Our two youngest sons with our dogs Mia and Guy (Guy is the cream one). The breed of dog is German Spitz Klein and Mittel respectively ie. one small and one medium. ;)

Payment is shown in British Pounds (£) - do you accept other currencies such as Dollars/Euros?  

Yes!  Whichever currency you use, is automatically converted when you check out using either a debit card, credit card or PayPal.  If you'd like to check your current exchange rate, I've found this site to be useful. 

How do I access the class? 

You'll receive a purchase confirmation and another email with your personal login details for your class. Please note, some classes rely upon me personally sending you login details, so if this is the case, I will do my best to contact you asap (bearing in mind different time zones etc).

What if I need help or want to share my work after purchasing one of your online classes?   

Daisy Cat

Daisy Cat

If you have a question or need any help, please contact me. If you want to share work you have created via one of my classes, please give me credit.

Do you offer refunds?  

I'm sorry but refunds are not available for online classes. 

Do you give local talks?

Yes, I would be willing to give a talk within a 20 mile radius of where I live. I’d love to share my testimony, how I rediscovered art after having recovered from depression and then fast-forward to today and the reality of having an online business, a busy family life, two sons with high functioning autism and the realities of this whilst living in a fast paced world. Please get in touch.

Do you offer retreats?

I would love to host a retreat! I don’t have a retreat organised at the moment but I do have a beautiful hotel venue available near where I live and I would also consider either travelling within the UK or abroad. Please contact me to discuss.